Privacy Policy
Last updated: May 2026
At SBay, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use the SBay platform.
1. Information We Collect
We may collect information you provide during account registration and platform usage, including your name, email address, phone number, city, uploaded listing images, messages, transaction-related information, and technical usage data such as IP address, browser type, and device information.
2. How We Use Your Information
We use your information to operate and improve the SBay platform, process transactions, provide customer support, enable communication between users, personalize your experience, maintain platform security, prevent fraud and abuse, and comply with legal obligations.
3. Information Sharing
We do not sell your personal data to third parties. We may share limited information with buyers and sellers as necessary to complete transactions, with trusted service providers who assist in operating the platform, or when required by law, legal process, or security obligations.
4. Data Security
We use reasonable technical and organizational measures to protect your information, including encrypted data transmission where applicable. While we strive to protect your data, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
5. Cookies and Analytics
We may use cookies and similar technologies to improve platform functionality, remember user preferences, analyze usage patterns, and enhance user experience. You can manage cookie preferences through your browser settings.
6. Data Retention
We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, enforce agreements, and maintain platform security.
7. Your Rights
Depending on your location and applicable laws, you may have the right to access, correct, update, or request deletion of your personal data. You may also object to certain data processing activities. Requests can be submitted by contacting us directly.
8. Account and Data Deletion
Users may request deletion of their account and associated data by visiting the account deletion page or contacting support. After verification, we will process deletion requests within a reasonable timeframe, unless retention is required for legal, fraud prevention, or security purposes.
9. Children's Privacy
SBay is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes may be communicated through the platform, email notifications, or other appropriate methods. Continued use of SBay after updates constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy, your personal data, or account deletion requests, please contact us at support@syrian-bay.com.